The Upper Paw Dallas, TX 75226
Rating: ⭐ 4.9 (181 Reviews)
Address: 2809 Commerce St, Dallas, TX 75226
Phone: (214) 760-9991
Hours: Closed ⋅ Opens 10 AM
Services: In-Store Shopping · Curbside Pickup
Ownership: Women-Owned Business
Where Pet Care Meets Passion
At The Upper Paw, caring for pets isn’t just business — it’s a heartfelt mission. Located in the vibrant Deep Ellum neighborhood, this boutique-style pet supply store has become a trusted name among Dallas pet lovers. Known for its exceptional customer service, thoughtfully curated products, and genuine community spirit, The Upper Paw has built a loyal following that spans dog owners, cat enthusiasts, and even exotic pet parents.
Step inside, and you’ll immediately feel the difference. The shop’s warm and inviting atmosphere reflects the care that owners put into every detail — from the layout of the aisles to the quality of the treats and toys on display. It’s clear that this isn’t just another chain store — it’s a locally owned, community-centered space built on trust, compassion, and expertise.
A Carefully Curated Collection
The Upper Paw takes pride in offering premium, high-quality products that focus on health, nutrition, and joy for your pets. Customers can find everything from:
- 🐕 Natural and organic pet foods formulated for specific breeds and dietary needs
- 🐈 Healthy treats and chews made from trusted ingredients
- 🎾 Durable toys for active pups and playful cats
- 👕 Seasonal pet costumes and apparel for every occasion
- 🛁 Grooming and wellness products designed with care
Unlike larger chain stores that stock mass-market brands, The Upper Paw focuses on quality over quantity, often sourcing from independent, eco-conscious pet companies that share the same dedication to animal well-being.
Service That Feels Like Family
What truly sets The Upper Paw apart is its unparalleled level of service. Customers consistently praise the owners and staff for their personalized attention and deep product knowledge.
“The owners are so knowledgeable and helpful. I have never received such personal attention and customer service at any pet store.” — Trina R.
“Kathleen always has the obscure solutions for my bulldog and picky eater of a cat.” — Lilly B.
“Owner is very friendly and passionate. I go there with a friend to buy some treats.” — Manoj G.
Every pet has unique needs — and the team at The Upper Paw takes the time to listen, recommend, and even special-order items when needed. Their hands-on approach and genuine love for animals make shopping here feel more like visiting a friend who just happens to know everything about pet care.
A Small Business with a Big Heart
As a women-owned small business, The Upper Paw represents the very best of Dallas’ entrepreneurial spirit. It’s not just a store — it’s a labor of love built by people who care deeply about animals and their community.
The owners frequently participate in local pet events, adoption drives, and charity fundraisers, reinforcing their belief that community and compassion go hand in hand. Regulars often note that the store feels like a hub for pet lovers — a place where people connect, share advice, and celebrate the joy pets bring into our lives.
A Neighborhood Staple in Deep Ellum
Located at 2809 Commerce Street, The Upper Paw fits perfectly into Deep Ellum’s eclectic mix of small businesses and creative energy. The shop’s colorful displays and friendly faces make it a must-visit destination for pet owners exploring the area.
And with options for in-store shopping and curbside pickup, The Upper Paw makes it easy to shop safely and conveniently, whether you’re grabbing a last-minute bag of food or picking up a custom toy your pet can’t live without.
The Verdict: A True Gem for Dallas Pet Owners
With nearly 200 glowing reviews and a 4.9-star average rating, The Upper Paw stands out as one of the top-rated pet supply stores in Dallas. It’s the kind of place that turns first-time visitors into lifelong customers.
Here, every bag of food, every squeaky toy, and every friendly conversation reflects a shared belief: pets deserve the best — and so do the people who love them.
Visit or Contact The Upper Paw
📍 Address: 2809 Commerce St, Dallas, TX 75226
📞 Phone: (214) 760-9991
🕙 Hours: Opens daily at 10 AM
🚗 Services: In-store shopping & curbside pickup
🌸 Ownership: Proudly women-owned
Whether you’re new to pet parenthood or a long-time animal lover, The Upper Paw is the perfect place to find everything you need — and discover a local business that feels like home.
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